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Useful information

How to live the best spa experience

The first step to making spa appointments is to consult with our staff to help you choose the most suitable treatment.

Our Doctor Tutor is at your disposal for consultations regarding your health inrelation to treatments and to their personalizations. Please inform us of aby serious diseases or pregnancy.

Please arrive at least 15 minutes prior to your shceduled appointment: late arrival will limit the time for your treatment with will still end at the designated  time.

We suggest your attend your appointment in your bathrobe. The necessary items will be at your disposal in the treatment room before your treatment begins.

Please avoid sun exposure and shaving immediately before and after any treatments.

We suggest you to take a shower before treatments and to remore contact lenses before aby face treatment.

For a perfect spa experience we suggest you to inform your therapist of any possible problem with the ideal execution of the treatment to reach its main purpose.

Please do not bring any valuables to the Spa.

We strongly recommend you to book the treatments when confirming your room or upon arrival at the hotel, ext. 433/405 or directly at the spa reception.

We require that all guests using the spa give a 24-hours cancellation notice. If less than 24 hours are
given, the service may be charged.

GIFT VOUCHERS

All our treatments can be bought as gift vouchers to be given directly to the recipient or sent by post.